1. Who we are
London Brewery Tours ("we", "us") operates this website. We're based at 21 Druid St, London SE1 2HH. For any privacy question, email info@londonbrewerytour.com or call 07418 310015. We are the data controller for the personal data described here.
2. What we collect
- Enquiry & booking details you send us — name, email, phone and message — when you use our contact or enquiry forms.
- Mailing list — your email address (and optionally name) if you sign up.
- Analytics data — anonymised usage data via Google Analytics (see cookies below), only where you've consented.
3. How we use it
- To respond to enquiries and manage your booking.
- To send you news, offers and giveaway details if you've joined our mailing list (you can unsubscribe anytime).
- To understand how the website is used and improve it.
4. Cookies & analytics
We use Google Analytics to measure traffic. Analytics cookies are only set after you accept via our cookie banner (we use Google Consent Mode, so analytics stays in a cookieless state until you consent). You can change your choice anytime by clearing your browser's site data, and manage cookies in your browser settings.
5. Sharing your data
We don't sell your data. We share it only with trusted providers that help us run the business (for example, email and analytics tools), and where required by law.
6. Keeping your data
We keep enquiry and booking records only as long as needed for the booking and our legal obligations, and mailing-list data until you unsubscribe.
7. Your rights
Under UK data protection law you can ask to access, correct or delete your data, or object to its use. Email info@londonbrewerytour.com and we'll help. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Changes
We may update this policy from time to time; the version on this page applies. See also our terms & conditions.